|
|
|
| |
|
Patient/Visitor Guide
|
For additional information on such topics as personal belongings, television, lost and found,
radios, infant car seats, hospital safety features and other topics, please feel free to
review the full Patient Handbook.
Confidentiality
During admission and throughout your hospital stay, you will
be asked personal questions to obtain information required by
state law for vital records. Be assured that this information is
kept in strict confidence. Arrangement for the release of your
medical records to insurance carriers or other health care
providers can be made by the Medical Records Department.
Room Assignments
It is the policy of Meeker County Memorial Hospital to assign
hospital rooms according to patients’ health care needs. Our
hospital rooms provide quiet, comfortable, semiprivate and
private surroundings.
Spiritual Help
Please inform your nurse if you would like to talk to a
minister, priest or a pastoral volunteer. Your nurse will
arrange for a clergyperson to call on you.
Grievance Policy
Meeker County Memorial Hospital and its staff are dedicated
to providing quality health care and protecting and assuring
the rights of all patients. If you or your family have concerns about
your stay, we urge you to contact our hospital Chief Executive
Officer (CEO). In many cases, we can provide speedy resolutions
in writing, if you request. You may also complete a “We Value
Your Comments” form available from the nurse or in various areas of the hospital on each floor. If you feel your grievance
has not been handled to your satisfaction by this hospital, you
may contact:
Minnesota Department of Health
Office of Health Facility Complaints
P.O. Box 64970
St. Paul, MN 55164-0970
Phone: 800-369-7994
Remember, our purpose is to serve you. We ask that you keep us
informed of your needs to help us deliver care that is responsive
to your needs.
Telephones and Cell Phones
Telephone service is provided in each room at no additional
charge. To place a local call, dial “8” and the complete number.
To place a long-distance call, dial “8” then “0” and the complete
number. Long-distance calls must be billed to your calling card or
home phone, or placed collect. The cost of phone calls cannot be
added to your bill.
Friends and relatives may call you at (320) 693-3242, and the
hospital operator will ring your room.
CCU patients: please designate one family member or friend
to call the nurses’ station to inquire about your condition.
-
Cell Phones
Please note that cell phone use is not permitted in certain
areas of the Hospital building. Cell phones can interfere with the
proper operation of some hospital rhythm-monitoring equipment.
Cell phone use is permitted in the front lobby, cafeteria, board
room, conference room, lounges and Family Room.
Parking
Phase One of the MCMH Expansion/Renovation Project includes parking for staff and patients. Two parking lots have been completed to better serve patients and staff.
Patient Parking
Patient parking is available on the West side of the facility and to the South side of the facility.
Handicapped Parking
Handicapped parking is provided at the hospital’s main entrance and the Rehabilitation Services entrance.
Visitor Parking
Visitors may park in the West parking lot.
Staff Parking
Staff may use the North parking lot.
Dentures, Lenses and Hearing Aids
The hospital will provide a special container to protect your
dentures from loss or damage while they are not being worn.
When you remove your eyeglasses, contact lenses or hearing
aid, place them in the top drawer of your nightstand.
The hospital takes every precaution to prevent loss or
breakage but cannot be responsible for loss or damage to
glasses, contacts, dentures or hearing aids not properly
protected.
Gift Shop
For your convenience, the Hospital Auxiliary operates a
Gift Shop near the elevators on the main floor of the hospital.
The Gift Shop offers traditional hospital and seasonal gift
items as well as coffee, muffins and rolls. Local florists
provide fresh bud vases, small floral arrangements, holiday
arrangements and plants in a flower display case located in
the front lobby. Admitting staff will assist you in purchasing
your selection.
Lounges
Lounges for patients and their families are located by the
main enterance of the hospital and by the Emergency Room,
in the east wing of the third floor, on the second floor by CCU,
next to the Outreach Reception Desk, and also the Family
Room on the third floor near the Birthing Suites.
Gifts and Memorials
Gifts and memorials to the hospital are most welcome.
Arrangements are handled through the Chief Executive
Officer’s office.
Meeker County Memorial Hospital Foundation
Registration Form
Under Construction
Online PDF copy of the registration form.
Pain Management at MCMH
At MCMH, we believe that managing your pain is an important part of your care.
To help us in this endeavor we have adopted the Pain Care Bill of Rights set by the American Pain Foundation and developed a MCMH Guide to Pain Management .
Meeker County Memorial Hospital Pain Management Brochure (PDF)
Pharmacy Services
During your hospital stay, all necessary medications will be
prescribed by your doctor and provided through the pharmacy.
Your pharmaceutical needs are carefully evaluated by
registered pharmacists. Pharmacists monitor for appropriate
drug therapy and drug interactions. The pharmacy staff works
to provide your medications in a safe and timely manner. If
you brought medications with you, give them to your nurse so
that they can be identified and recorded. These medications
should then be sent home with a family member or friend.
The hospital supplies the medications that will be used
during your hospital stay. We cannot fill prescriptions that
will be used following your hospital stay. Please take these
prescriptions to your local pharmacy to be filled.
At Meeker County Memorial Hospital, we are dedicated
to providing you with quality care and will follow the
guidelines in the Pain Care Bill of Rights set by the American Pain Foundation.
American Pain Foundation Pain Bill of Rights
Dietary Services
Meals are served on the following schedule:
- Breakfast 8 a.m.
- Lunch 11:30 a.m.
- Dinner 5 p.m.
You will receive a menu from which you can choose food
items that comply to your diet order. Snacks are available
upon request at 10 a.m., 2 p.m. and 7 p.m. and will comply
with your diet.
Coffee, soft drinks and juice are available to you at your
request, if your diet allows.
Guest trays are available to family and friends for a small fee.
They can be ordered and paid for in the cafeteria. Guest trays
should be ordered at least one hour before the meal.
A dietitian will visit with each patient who is instructed
to follow a special diet as ordered by their physician. The
dietitian will help you understand which foods to choose
and how to prepare them at home. You may ask to see the
dietitian at anytime during your stay to discuss your meals.
If you are scheduled for X-rays, laboratory tests or treatments,
you may be required to choose from a special menu, and your
meals may be delayed or omitted. You will be served as soon
as test and procedures allow.
Meal trays are available for parents of patients 12 years and
younger throughout the child’s hospital stay.
Vending Services
The hospital provides a 24-hour vending service. These
services are available to family members and visitors and are
located in the vestibule of the cafeteria on the first floor and
in the Family Room on the third floor. The vending machines
provide change and a wide variety of food, drinks and snacks.
Juice and water are available on the second floor in the
Outreach lobby.
Your family and guests are invited to make themselves
comfortable in the cafeteria. Coffee is 25¢ per cup and is
brewed daily from 7 a.m. to 6 p.m.
Lunch is served from 11:45 a.m. to 1 p.m.
Cafeteria Hours and Services (Grapevine Café)
Serving lunch from 11:45 a.m. to 1:00 p.m.
Latex-free Policy Applying to Balloons
For the protection and safety of our patients, MCMH is latex free. If you choose to bring a gift of balloons, Mylar balloons are preferred.
Interpreter Services/TDD
Persons needing interpreter services may request this from our staff. We can provide hearing and language interpretive services.
|
| |
|
|
